2023.09.18
The receptionist at the information desk was really rude. I've been coming here for a month, but they said reservations can't be made separately, so I always wait at the check-in on the same day. Today, I'm still waiting at the check-in on the same day, and there are 7 people waiting in front, so I went to the pharmacy on the first floor for a while. I asked on the phone if the waiting time was a bit reduced because a few minutes passed, so the waiting time was increased to 11 people. So, when I asked how it happened, they said it was possible to make a reservation for the procedure. Pre-booking procedures My order was constantly pushed back because I needed to see it. When I told them I had a separate time to leave, they told me not to threaten them at that time, but when I told them not to, they told me what they would say to me. Is this a response? If I don't leave at my due time, I'll just go. I wonder why I'm saying this. Is it because they are both embarrassing each other, or because there's so much pain, that I thought it was the same pain? When I told them there were 7 people in front of the waiting list, they increased to 11, and I explained why. When I heard that they were in a bad mood, they treated the person asking questions like pain and responded, and if they responded that way, did their personal feelings improve? If you come in from an hour earlier and tell me you need to leave at that time, it might be more time-consuming than that. Please kindly ask. This is the first time I've heard the response that says don't respond or threaten. When did I threaten? Of course, isn't it possible to ask questions if the waiting time is longer than when I first registered? I can make a reservation for the procedure. This is our hospital. Of course, I'm pushing it. I came to get treatment for a month because of the language, which seemed like a mockery to the customer while laughing unnecessarily. I feel like I've been misrepresenting the hospital image because of one person who responded. It's really unpleasant.
Waiting
Reservation
Kind